At Zoom Direct we are very conscious of the need to protect your privacy. We need to collect your name, address and contact details to process your order, and to ensure the maximum level of service can be achieved.
Credit card details are only retained for the purposes of completing the current transaction, and are not kept on our records. Each transaction will require the re-input of your cards details.
Only basic information (as above) is requested. We do not collect sensitive personal information about you.
You can request a report on the details we hold about you at any time, and we will gladly email them to you for a small fee. If the details we hold are incomplete or incorrect, please advise us and we will correct them.
The details we hold are for our own purposes only - we do not provide them to other companies. Only the courier company we use may be given your phone number for ease of delivery in case of any problems.
We may use technology to track the patterns or behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
From time to time we may email you with details of featured products and offers. The emails will only relate to products we sell and in which, by virtue of having placed an order or registered with us, you have shown an interest. You will always be given the opportunity to refuse these emails in the future and be removed from our mailing list. We do not send random marketing emails to personal email addresses (spam).
Any credit card information you enter on our site is strongly encrypted by industry-standard protocol, SSL (Secure Sockets Layer). The Zoom Direct Web site uses SSL to communicate with secure browsers like Netscape and Internet Explorer. These browsers use 128bit encryption to encrypt your credit card information in a way that makes it extremely difficult for anyone to intercept and misuse while being transmitted between your computer and our 128bit encrypted server. We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure using the latest technology but, in the absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.
If you have any questions or concerns about our privacy or security policy please contact us.